The Agency Built in the Trenches of E-commerce
AboutWhy Our Experience is Your Edge
While managing VedoraLLP, our Indian dropshipping brand, we faced the same “transactional trust gaps” and logistical nightmares you face every day.
The RTO Crisis
We fought the 30-50% Return to Origin (RTO) rates common in the Indian market by developing rigorous WhatsApp and human-led verification systems.
Customer Friction
We learned that "standard" support isn't enough; e-commerce requires fast, high-intent responses to save a sale before a customer bounces.
Operational Scale
We mastered the tools—Shopify, Zendesk, DSers, and HubSpot—because our own profitability depended on them.
Our Vision for 2026
Led by our founder, Kirtikey, SupportDeskLLP has evolved into a hyper-specialized "Back Office for E-commerce". We don't just "provide VAs"; we provide a Strategic Service Layer augmented by AI to ensure your SaaS or E-commerce startup reclaimed the one thing you can't buy back: Time.
Radical Transparency: No Stock Photos, No Fake Quotes
We know the B2B market is tired of “Uncanny Valley” agencies. That is why you won’t find generic stock imagery or fabricated testimonials here.
“We offer ‘Proof of Life.’ You will see our real team, our real office in India, and the real results we’ve achieved for our own entities before we ever ask to manage yours.”