Privacy Policy & Data Protection Agreement
Effective Date: January 31, 2026
Legal Entity: VedoraLLP (operating as SupportDeskLLP)
Founder: Kirtikey Sharan
1. Introduction to Data Privacy
At SupportDeskLLP, we recognize that our clients—including SaaS founders and e-commerce directors—are engaged in a critical risk-mitigation exercise when they outsource operations. We are committed to the highest standards of confidentiality and data security, ensuring that your sensitive customer interactions, internal workflows, and business data are protected.
2. Corporate Identity & Scope
- Legal Standing: All contractual and financial obligations are managed by VedoraLLP, a registered entity in India.
- Brand Clarification: SupportDeskLLP is a dedicated BPO and KPO service brand. This entity is strictly professional and is not affiliated with any third-party gaming channels, apps, or tournament organizers.
3. Data We Collect
We collect only the information necessary to fulfill our role as a strategic partner:
- Lead Generation Data: Name, professional email, and business details captured through our interactive tools, such as the “Delegation ROI Calculator” or “Delegation Quiz”.
- Client Operational Data: Access to CRMs (e.g., HubSpot), customer support tools (e.g., Zendesk), and internal communication channels as required for task execution.
- Technical Identifiers: IP addresses and browser information gathered via GA4 and Microsoft Clarity to optimize our website’s performance and scannability.
4. Our GDPR Commitments:
- We act strictly as a Data Processor, processing personal data only on documented client instructions
- We implement reasonable technical and organizational measures to protect personal data
- We ensure confidentiality and access control for all processed data
- We support clients in fulfilling GDPR obligations, including:
- Data access requests
- Data correction or deletion
- Breach notifications (where applicable)
- Data access requests
- We do not sell, reuse, or exploit personal data for unrelated purposes
SupportDeskLLP processes personal data only for service delivery and in accordance with contractual obligations.
5. Data Security & Confidentiality Protocols
To bridge the “Institutional Trust Gap,” we implement “Radical Transparency” in our security measures:
- Technical Defense: Our digital footprint is protected by RankMath Pro for structured data integrity and Wordfence for active threat monitoring.
- Human Layer Security: All account managers and virtual assistants undergo professional vetting and are bound by strict non-disclosure agreements (NDAs).
- Infrastructure: We prioritize “Proof of Life” by maintaining high-resolution, candid photography of our real team in India, ensuring accountability for every person handling your data.
6. Third-Party Disclosures
We do not sell your business data. We only share information with established service providers necessary for our operations:
- Business Tools: HubSpot for lead management and Asana/ClickUp for task tracking.
- SEO & Analytics: Google Search Console and Microsoft Clarity for technical maintenance.
7. Your Rights
Regardless of your location, you have the right to:
- Request access to the data we hold about your business.
- Request the deletion of your lead data from our marketing lists.
- Clarify the legal standing of SupportDeskLLP versus VedoraLLP.
8. Contact Information
For any privacy-related inquiries, please contact our legal representative:
Kirtikey Sharan Founder, VedoraLLP (Brand: SupportDeskLLP)
- 235 BINNAMANGLA, 2ND STAGE, Indiranagar Bengaluru, Karnataka 560038
- info@supportdeskllp.com
SupportDeskLLP, operated by Vedorallp, is committed to complying with the General Data Protection Regulation (GDPR) for clients and data subjects located in the European Union.