Our Portfolio
Our Work In Action
Our Track Record....
At Support Desk LLP, we believe our work speaks louder than words. Our portfolio showcases a diverse range of successful projects—each one crafted with precision, creativity, and a commitment to client satisfaction. From streamlining administrative workflows to supporting startups with scalable virtual assistance, every engagement reflects our dedication to quality and efficiency. We don’t just complete tasks—we help build systems, structure chaos, and empower businesses to operate smoothly. Dive in and explore how we’ve made a meaningful impact, one project at a time.
Empowering Businesses Through Smart Support Solutions
At SupportDesk LLP, we believe that great support is the backbone of operational success. Over the years, we’ve had the privilege of working with a wide range of clients—spanning startups, enterprise teams, SaaS platforms, BPOs, and global support providers. Our portfolio is a reflection of the work we’ve done to simplify complex processes, enhance team productivity, and improve customer satisfaction through tailored virtual assistance solutions.
Each project showcased below highlights our strategic approach to solving real-world business challenges. Whether it’s managing hundreds of client accounts with precision, implementing CRM-driven upselling strategies, rolling out scalable tech support systems, or streamlining customer onboarding—our goal has always been to blend seamlessly into our clients’ ecosystems and deliver measurable impact.
From automation to training delivery, and SLA compliance to omnichannel support—we’ve done it all. Our success is measured not just in client satisfaction, but in the lasting improvements we help bring to their support operations.
Explore our work and see how SupportDesk LLP helps businesses thrive through clarity, consistency, and expert execution.
Some Of Our Projects
Customer Success
Customer Onboarding Automation
Created comprehensive onboarding automation reducing time-to-value for new customers by 60%.
Tools used :
Impact
40% reduction in response time, 25% increase in client retention
Process Optimization
SLA Compliance Escalation System
Designed and implemented automated escalation workflows ensuring 99.5% SLA compliance across all support channels.
Tools used :
Impact
35% increase in revenue per customer, 60% improvement in lead conversion
Training
Global Support Team Training
Developed and delivered comprehensive training program for 200+ support agents across multiple time zones.
Tools used :
Impact
40% reduction in response time, 25% increase in client retention
Customer Success
High-Volume Client Account Management
Managed 500+ client accounts with 98% satisfaction rate, implementing automated workflows and personalized support strategies.
Tools used :
Impact
40% reduction in response time, 25% increase in client retention
CRM Management
CRM-Driven Upselling Strategy
Developed and implemented CRM-based upselling campaigns that increased revenue per customer by 35%.
Tools used :
Impact
35% increase in revenue per customer, 60% improvement in lead conversion
Technical Support
Multi-Channel Tech Support Rollout
Led the implementation of omnichannel support system across email, chat, and phone with integrated knowledge base.
Tools used :
Impact
40% reduction in response time, 25% increase in client retention
Want to See Similar Results for Your Business?
Let’s discuss how we can help you achieve measurable improvements in customer satisfaction and business growth.